Privacy Policy

Last updated: March 2026

1. Introduction

This Privacy Policy describes how Axiaton LLC ("we", "us", "our"), operator of e-sim.co ("the Site"), collects, uses, and protects information when you visit our website.

We are committed to protecting your privacy. We do not sell eSIMs, do not require you to create an account, and do not collect personal information beyond what is described in this policy.

2. Information We Collect

2.1 Automatically Collected Data

When you visit the Site, our servers and analytics tools may automatically record:

  • IP address (used transiently for regional compliance and geolocation — not stored for identification)
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device type and operating system

This data is collected in aggregate for analytics purposes and is not used to identify individual users.

2.2 Information You Provide

If you contact us by email, we collect the information you include in your message (name, email address, message content) solely to respond to your inquiry. We do not add you to mailing lists without explicit consent.

2.3 Cookies

We use minimal, privacy-respecting cookies. These may include session cookies necessary for the site to function and analytics cookies to understand aggregate traffic patterns. We do not use advertising cookies or third-party tracking pixels that profile individual users.

3. How We Use Your Information

We use the data we collect to:

  • Operate and improve the Site
  • Understand aggregate usage patterns to prioritize features
  • Detect and prevent technical errors or abuse
  • Comply with applicable legal requirements
  • Respond to support inquiries

We do not sell, rent, or trade your personal data to third parties. We do not use your data for targeted advertising.

4. IP Geolocation

We may use third-party IP geolocation services transiently to support regulatory compliance (for example, to determine whether certain content should be displayed based on regional laws). This determination is made in real-time and your IP address is not stored or linked to your browsing activity on our Site.

5. Third-Party Links & Affiliate Redirects

When you click "View Deal" on a plan, you are redirected to the eSIM provider's official website. These providers have their own privacy policies and data practices, which we do not control. We encourage you to review the privacy policy of any provider before making a purchase.

We may receive a commission for qualifying purchases made through affiliate links. See ourAffiliate Disclosurefor full details.

6. Data Retention

Analytics data is retained in aggregate form for up to 24 months. Email correspondence is retained for up to 12 months after resolution of the inquiry. We do not retain IP addresses in identifiable form.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal data we hold about you. Since we collect minimal personal data and no user accounts exist, most requests can be fulfilled simply by contacting us. For email correspondence deletion or analytics opt-out requests, please contact [email protected].

8. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact

Privacy questions or requests:

© 2026 Axiaton LLC — e-sim.co